The Arbern Hotel x Bistro - SHA Extra Plus

I recently had the pleasure of staying at this fantastic hotel, and I can't speak highly enough of my experience. The air conditioning was exceptional, ensuring a comfortable and cool atmosphere throughout my stay, even on the hottest days. The cleanliness of the hotel was impeccable, and it was evident that they take great pride in maintaining a spotless environment. The room was immaculate, and the common areas were consistently well-kept. The TV provided in the room was not only a good size but also offered a wide selection of channels and entertainment options, which was a pleasant surprise. The in-room facilities added convenience to my stay. The powerful shower in the bathroom was a refreshing and invigorating experience, and it's worth noting that the hot water supply was reliable. The staff was not only good but genuinely helpful, always ready to assist with a smile and answer any questions I had. Their dedication to guest satisfaction was evident in every interaction. What amazed me the most was that all these wonderful features came at an extremely affordable price, well under £12 a night per person. This hotel truly offers outstanding value for money. I highly recommend it to anyone seeking a comfortable and budget-friendly stay.

This is part hotel, part hostel. We stayed in the hotel part (on the top floor), the whole place was very nice, not like i would expect a hostel to be. We needed somewhere near the pier as we were catching a boat the next day. It was really nice. I'd booked 2 rooms. When we arrived, one of the rooms had a small outdoor area with table and chairs with great views - a really nice touch! It was around a 10 min walk to the old town with all its attractions. Would be very happy to stay again.

Very nice hotel. Stayed in a private room and had everything that was needed. Let us drop our bags off at 6am in the morning as we got the overnight bus into Phuket from Bangkok. We also booked our tickets to Phi Phi here. The boat couldn’t do the transfer so the nice man in the hotel took us to the port instead! Great customer service

I stayed in the hostel portion of this hotel for almost a week - it was such a good experience! The aircon stays on during the day if you’re coming back mid day for a break, which is a huge bonus in Thailand (most shut off 9am-5/6pm). The people working there are SO friendly and helpful. They were able to book a bus to Krabi, door to door transfer for a really good price. Also, it’s nice to have a bistro connected to the hotel in case you’ve had a long day and want to have dinner without going far. Would stay again on my return to Phuket!

Clean, very polite staff. Walking distance to Old Town Phuket. The receptionist who received me was very polite. All staff were attentive and polite. I felt very welcomed. Located near family run restaurants, convenience stores and laundry. My room was clean. Lastly, the hotel consists of a ramen restaurant and a coffee shop to the side. It's interesting because everything runs so smoothly.